Job Description : The Customer Survey Executive will be responsible for conducting, and analyzing customer surveys to gather feedback and insights about our products and services.

Excellent Communication in Hindi is required for this role.

Responsibilities :

1. Conduct customer surveys to collect feedback and insights about our products and services.

2. Track and report on survey response rates and customer satisfaction metrics.

Requirements :

1. Excellent communication and interpersonal skills.

2. Ability to work independently

3. Knowledge of customer experience best practices

Training & Progression

- A career ladder system, which defines the career progression path for employees based on their skills, experience, and length of service
- Integrated career progression framework with other processes in the organization as performance reviews, goals and OKRs, and promotion management.
- Internal Hiring - Advertising posts and promotion opportunities within the organization
- Providing employee development that readies workers for progression, such as training, coaching, mentoring, or involvement in special projects




- Regular Training Opportunities to develop skills at all levels
- Mentoring and Coaching schemes that give the individual’s the attention they need

Benefits : Remote Working

Medical Insurance

Life Insurance

Mental Well-being

Family Support and Care

Uniform

Paid Holiday

Learning Workplace

Subsidised Healthy Meals

Work-Life Balance

Annual Health Check-ups

Teamwork

Safety and Working for the Community

Open and Transparent Culture

Application Tips

Be curious

Referrals

Follow the instructions

Application Process

Resume screening

Preliminary meeting

- This can take place via a video call or a phone call, or even a direct meeting. This preliminary meeting gives us the chance to get to know you more and to clear you for the next round of assessment.

Assessment round

Final interview

- If you have made it this far then you get to meet the team leaders or top management of our company - depending on the job that you have applied for. The final interview helps us understand you even more before we hire you for the job.

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