Business Consultant & Customer Success Officer (Nashik)

Business Consultant & Customer Success Officer (Nashik)

11 Nov
|
Udyogwardhini
|
Nashik

11 Nov

Udyogwardhini

Nashik

About the Role

The Learning & Development Officer will be responsible for designing and enhancing Udyogwardhini's entrepreneurship and skill development programs. The role focuses on developing industry-relevant curricula, standardizing learning content, creating engaging training resources, and building practical learning experiences that equip aspiring entrepreneurs and business owners with actionable knowledge and skills.

Responsibilities :

- Develop new entrepreneurship, business, and skill development courses based on market and industry needs.
- Design and standardize curriculum, syllabus, learning outcomes, and assessment frameworks across programs.
- Prepare structured day-wise training plans, presentations, facilitator guides, participant handbooks, worksheets, and learning toolkits.
- Develop engaging learning frameworks using storytelling, first-principle thinking, case studies, and experiential learning methodologies.
- Create audio-visual learning content, including videos, presentations, templates, and digital learning resources.
- Collaborate with industry experts and organizations to incorporate practical learning, guest sessions, and exposure opportunities.
- Continuously review and improve course content based on participant feedback, industry trends, and program outcomes.




- Coordinate with Operations and Business Consulting teams to strengthen the participant learning experience.

Experience/Requirements :

- Instructional Design and Curriculum Development
- Learning Principles and Training Methodologies
- Entrepreneurship and MSME Ecosystem
- Startup and Business Fundamentals
- Learning Management and Content Standardization
- Digital Learning Tools and AI-assisted Content Creation
- Business Communication and Presentation Design
- Industry Research and Market Trends

Skills :

- Strong content writing and curriculum development skills.
- Excellent presentation design and storytelling abilities.
- Research and analytical thinking.
- Ability to simplify complex business concepts into practical learning modules.
- Proficiency in Microsoft Office, Google Workspace, Canva, and AI productivity tools.
- Strong communication and stakeholder coordination skills.
- Creativity, attention to detail, and project management abilities.

Job Type : Full-time

Advantages : Paid time off | Paid Sick Time | Yearly bonus| Performance Bonus

Schedule : Day-shift

Education : MBA, Master's in Education, Instructional Design, Management, or a related discipline. 2-5 years of

Experience : 2-5 Years

Language : English, Hindi, Marathi

Work Remotely : As needed

📌 Business Consultant & Customer Success Officer (Nashik)
🏢 Udyogwardhini
📍 Nashik

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