- Assist customers/online gamers with queries related to platform features and usage
- Explain bonus terms, promotions, and offers clearly
- Escalate technical or transactional issues to relevant internal teams
- Coordinate with internal departments for issue resolution
- Forward account-related requests (verification, changes, etc.) to appropriate teams
- Ensure excellent customer experience and satisfaction.
Shifts: Day (8 am - 4 pm), Evening (4 pm - 12 am)
- Must be able to Read, Write and Speak Hindi.
- Graduates and Undergraduates both can apply.
- Basic understanding of iGaming or willingness to learn quickly
- Strong problem-solving and attention to detail
- Ability to work in shifts
- Freshers with good Hindi Language Skills can apply.
Job Types : Full time, Permanent
Pay: ₹200,000.00 - ₹300,000.00 per year
Benefits :
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
📌 Walk-in Customer Support Executive - Chat Support(Hindi) - Non-voice Bpo (Bengaluru)
🏢 Trupp Global Technologies
📍 Bengaluru
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