We are a group of companies head office based in Lucknow, U. P. working on pan India in Banking and Finance, Pharmaceuticals, Retail, Information Technology, FMCG as more than 20 industries and having a team of more than 3,000 employees.

- Industry:

- Pharma

- Department:

- Customer Relationship Manager - Virtual

Basic requirements:

- Work experience:

- FRESHER

- Must be fluent in English and ready to interact on voice calls.

- Bachelor's / PG in Business Administration in Sales and Marketing will prefer.

Job role and responsibilities:

- To make communication with our Pharma Franchise & Finding out their problems.
- Attending Incoming & Outgoing calls with proper etiquette and maintaining records for them.
- Reminder Calls to our Pharma Franchise regarding every month’s offers.




- Should be tried to address their problems and follow-up of every grievance till it to be resolved.
- Genuine problems should be forwarded to concern department.
- Direct reporting to higher management regarding serious & unresolved problems.

Location:

- Alambagh, Lucknow

Salary

- Rs.18,000 - 25,000/- + incentive + PF + others

**Contact:

- Ranjeet K. Rawat (+91) (phone hidden)**

Job Types : Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages :

- Cell phone reimbursement
- Internet reimbursement
- Provident Fund

Education :

- Bachelor's (required)

Language :

- English (required)

Location :

- Lucknow, Uttar Pradesh (Lucknow) (required)

Work Location: In person

📌 Customer Service Representative Fresher (Lucknow)
🏢 ShubhchintaK HR
📍 Lucknow