- Client Management : Serve as the main point of contact for a portfolio of customers, nurturing long-term relationships.
- Customer Understanding : Understand client needs to offer appropriate solutions, products, or services, ensuring alignment with company goals.
- Feedback & Improvement : Analyze customer feedback, identify patterns, and provide insights to relevant teams to enhance products and customer experience.
- Collaboration : Work with sales, marketing, and product teams to optimize the customer journey and support retention efforts.
- Reporting : Maintain accurate customer records and prepare reports on customer interactions and satisfaction.
- Retention : Support loyalty programs and customized campaigns to keep clients engaged.
Job Types : Full time, Fresher
Pay: ₹12,000.00 - ₹18,000.00 per month
Work Location: In person
📌 Customer Relationship Executive (Ahmedabad)
🏢 Apsk Production E Entertainment
📍 Ahmedabad
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