Customer Support Intern : About the Internship : Location : Mansarovar, Jaipur

Work Mode : Work From Office (Full-time)

Working Days : Monday to Friday (5 Days a Week)

Work Timings : 9:00 AM â€" 6:30 PM

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- The stipend will be provided after the successful completion of the 3-month internship._**

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- About the Role_ : ViralChilly is looking for a proactive and enthusiastic Customer Support Intern** who is eager to learn and grow in the IT & Digital Marketing industry. In this role, you'll support client communication, project coordination, outreach activities, lead generation, and relationship management while working closely with our Business Development, SEO, and Content teams.

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- Key Responsibilities_**:

- Search and identify relevant projects on Upwork and other freelancing platforms.

- Analyze client requirements and prepare customized proposals.

- Schedule meetings and coordinate with potential clients.

- Follow up with prospects and maintain accurate lead records.

- Coordinate with internal teams for project estimations and requirement gathering.

- Research niche-specific websites, publications, blogs, and communities for outreach opportunities.

- Conduct competitor research to identify collaboration and outreach opportunities.

- Maintain outreach databases, communication logs, and campaign records.

- Track communication progress, response rates, and client interactions.

- Prepare reports and suggest improvements to enhance communication and outreach effectiveness.





- Build and maintain professional relationships with clients and external partners.

- Stay updated with industry trends, digital marketing practices, and communication strategies.

Skills Required :

- Excellent Written & Verbal English Communication
- MS Excel
- MS Office
- Google Sheets
- Client Relationship Management
- Research & Analysis
- Proposal Writing
- Time Management
- Attention to Detail
- Problem Solving
- Social Media Marketing (Basic)

Who Can Apply :

- Are available for a full-time, in-office internship.
- Can join immediately.
- Are available for 3â€"4 months .
- Are based in Jaipur.
- Have excellent communication skills and a willingness to learn.
- Freshers and women restarting their careers are encouraged to apply._

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- Other Requirements_**:

- Solid written and verbal English communication skills.

- Good interpersonal and relationship-building skills.

- Basic understanding of IT services, digital marketing, or web development is preferred.

- Strong research and organizational abilities.

- Ability to multitask and manage follow-ups effectively.

- Self-motivated, proactive, and willing to learn.

- Comfortable working in a rapid-paced startup environment.

Perks :

- Internship Certificate
- Real-time exposure to client communication and digital marketing
- Opportunity to work on global projects
- Hands-on experience with premium marketing tools
- Free snacks & beverages
- Team outings and engagement activities
- 5-day work week
- Learning-focused startup environment with growth opportunities

📌 Customer Support Intern (Rajasthan)
🏢 ViralChilly
📍 Rajasthan