11 Nov
|
venuzbizsolutions
|
Navi Mumbai
11 Nov
venuzbizsolutions
Navi Mumbai
Key Responsibilities
- Provide accurate information about products, services, and processes.
- Resolve customer complaints and escalate complex issues when required.
- Maintain proper records of customer interactions and follow-ups.
- Coordinate with internal teams to resolve customer concerns.
- Ensure timely response and resolution to maintain customer satisfaction.
- Follow company policies and support procedures while assisting customers.
Required Skills :
- Good verbal and written communication skills.
- Strong problem-solving ability.
- Basic computer knowledge and familiarity with CRM tools.
- Ability to handle multiple tasks and prioritize effectively.
- Patience and a customer-first attitude.
Job Types : Full-time, Permanent, Fresher
Pay: ₹16,000.00 - ₹20,000.00 per month
Advantages :
- Life insurance
- Paid time off
- Provident Fund
Work Location: In person
📌 Customer Support Executive (Navi Mumbai)
🏢 venuzbizsolutions
📍 Navi Mumbai