11 Nov
|
Yelagiri Infotech
|
Salem
11 Nov
Yelagiri Infotech
Salem
Customer Support executive Job Description
1. Live Chat (Text and voice(future) ) with customer to provide information to customer on queries raised.
2. Ability to test the software product to reproduce issues reported by Customer and act accordingly.
3. Troubleshooting using documented SOPs/Knowledge Base.
4. Prepare Task report and Hand over to next working employee once the working Shift is done
5. Should have Very valuable written and spoken english
6. Basic computer science knowledge is required(not programming)
7. Excellent Analytical and logical skills is required
8. Employees working in night will be provided basic food (snacks, tea/cofee/milk)
9. BBA, BA English, BA visual communication degree holders who passed out in 2026 and 2025 will. be preferred
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits :
- Health insurance
Work Location: In person
📌 Customer Support Executive (Cse) (Salem)
🏢 Yelagiri Infotech
📍 Salem