Customer Support Associate - Claim & Billing (Kengeri Satellite Town)

Customer Support Associate - Claim & Billing (Kengeri Satellite Town)

11 Nov
|
UNIPATH SOLUTIONS
|
Kengeri Satellite Town

11 Nov

UNIPATH SOLUTIONS

Kengeri Satellite Town

Job description: Please check the below job description.

Working: 5 Days a week Shift: UK Day Shift Timing: 12:30 PM to 9:30 PM | 1:30 PM to 10:30 PM Type of Process: UK Process Inbound Process: Non-Sales Profile

Job Location : Ahmedabad (Shivranjani Cross Road)

Role : Assisting UK based B2B Clients

Solve their Queries and problems over the phone/Mail

The position would be responsible for,

- Process expense claims and reimbursement requests accurately within defined TAT
- Review, validate, and process billing and invoice data as per client guidelines
- Manage subcontractor/vendor billing, including invoice verification and discrepancy resolution
- Perform claims adjudication, checking policy compliance, supporting documents, and approval criteria




- Identify and resolve billing errors, short payments and disputes in a timely manner
- Coordinate with internal teams, vendors, and clients to resolve claim or billing-related issues
- Meet productivity, quality and customer satisfaction metrics consistently
- Prepare basic reports and trackers related to claims, billing and resolution status

Job Types : Full time, Permanent

Pay: ₹400,000.00 - ₹550,000.00 per year

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Support Associate - Claim & Billing (Kengeri Satellite Town)
🏢 UNIPATH SOLUTIONS
📍 Kengeri Satellite Town

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