Job Summary

Key ResponsibilitiesOperations Management

- Supervise day-to-day restaurant operations.
- Ensure smooth functioning of dine-in, takeaway, and delivery services.
- Monitor opening and closing procedures.
- Maintain cleanliness, hygiene, and food safety standards as per company policies.

Customer Service

- Ensure exceptional guest experience and customer satisfaction.
- Handle customer complaints and resolve issues professionally.
- Maintain service quality standards at all times.

Team Management

- Supervise and motivate restaurant staff.
- Assist in staff scheduling, training, and performance monitoring.
- Ensure proper grooming and discipline among employees.

Sales & Revenue

- Support in achieving sales targets and operational KPIs.
- Promote upselling and suggestive selling techniques.
- Monitor daily sales and operational reports.

Inventory & Stock Control

- Monitor inventory levels and coordinate with vendors/suppliers.
- Reduce wastage and control operational costs.
- Ensure proper stock management and documentation.

Compliance & Safety

- Ensure compliance with food safety regulations and SOPs.
- Maintain health and safety standards within the restaurant.




- Ensure proper handling of cash and billing procedures.

Required Skills :

- Strong leadership and team handling abilities
- Excellent communication and interpersonal skills
- Customer service orientation
- Problem-solving and conflict resolution skills
- Basic knowledge of POS systems and restaurant software
- Ability to work in rotational shifts and under pressure

Eligibility Criteria

- Graduate / Diploma in Hotel Management or relevant field preferred
- Experience: 1-5 years in restaurant or hospitality operations

Preferred Industries

- Restaurants
- QSR (Quick Service Restaurants)
- Hotels & Hospitality
- Café Chains
- Fine Dining

Salary & Benefits

- Competitive salary package
- Incentives / Performance Bonus
- Food & Accommodation (if applicable)
- Growth opportunities opportunities
- PF / ESIC and other benefits as per company policy

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits :

- Health insurance
- Life insurance
- Paid time off
- Provident Fund

Experience :

- Restaurant: 4 years (preferred)

Work Location: In person

📌 Restaurant Supervisor (Kolkata)
🏢 Proviso
📍 Kolkata