Position : IT Technician Department : Technical Support & Service Company : Subai Engineering Solution and Services

Job Summary

Key ResponsibilitiesHardware Installation & Repair

- Diagnose and repair desktop computers, laptops, and workstations.
- Assemble and configure new computer systems.
- Install and replace hardware components such as RAM, SSD/HDD, motherboard, power supply, display, keyboard, and batteries.
- Perform preventive maintenance and hardware health checks.

Software Installation & Support

- Install and configure Windows operating systems and device drivers.
- Configure antivirus and endpoint security software.
- Perform operating system formatting, backup, and data recovery where required.

Printer Installation & Repair

- Install and configure inkjet, laser, and multifunction printers.
- Diagnose and repair printer hardware and software issues.
- Replace printer consumables and defective components.
- Configure printers on wired and wireless networks.

Networking & System Configuration

- Configure LAN, Wi-Fi, routers, switches, and network printers.
- Troubleshoot internet connectivity and local network issues.
- Set up shared folders, printers, and user access.

Customer Service & Technical Support

- Provide on-site and remote technical support.
- Explain technical issues and solutions to customers in a clear manner.
- Ensure timely resolution of customer complaints and service requests.
- Maintain professional behavior while visiting customer locations.

Documentation & Inventory

- Prepare installation and service reports.
- Maintain records of repairs,



warranty claims, and spare parts.
- Track service schedules and inventory of IT components.

Required Skills :

- Strong knowledge of computer hardware troubleshooting.
- Experience in laptop and desktop repair.
- Knowledge of printer installation and troubleshooting.
- Proficiency in Windows installation and software configuration.
- Basic networking knowledge (LAN, Wi-Fi, TCP/IP).
- Familiarity with Microsoft Office and antivirus software.
- Good communication and customer handling skills.
- Ability to work independently and as part of a team.

Qualification

- Diploma/ITI/B.Tech/BCA in Computer Science, Information Technology, Electronics, or a related field.
- Relevant certifications (CompTIA A+, Microsoft, Cisco, etc.) will be an added advantage.

Experience

- 1-3 years of experience in computer, laptop, and printer installation and repair.
- Freshers with strong technical knowledge and hands-on skills may also apply.

Preferred Attributes

- Problem-solving and analytical skills.
- Willingness to travel for in office installations and service calls.
- Ability to work under pressure and meet service deadlines.
- Honest, disciplined, and customer-focused.

Employment Type

- Full-Time

Work Location

- Subai Engineering Solution and Services, Cuttack, Odisha.

Pay: ₹9,630.72 - ₹20,933.99 per month

Benefits :

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time

Willingness to travel:

- 25% (preferred)

Work Location: In person

📌 Smart Repair Technician (Cuttack)
🏢 SUBAI ENGINEERING SOLUTION AND SERVICES
📍 Cuttack