11 Nov
|
Sagar Fabrics
|
Nashik
11 Nov
Sagar Fabrics
Nashik
Job Summary : The Floor Supervisor is responsible for overseeing daily café floor operations, ensuring excellent customer service, smooth workflow, and maintaining high standards of hygiene and presentation. This role acts as a bridge between staff and management while ensuring a positive guest experience.
Key Responsibilities :
- Supervise day-to-day floor operations of the café
- Ensure excellent customer service and handle guest queries/complaints efficiently
- Monitor staff performance and provide guidance/training when required
- Maintain cleanliness, hygiene, and ambiance standards across the café
- Coordinate with kitchen and service staff for smooth order execution
- Manage table allocation, reservations, and customer flow
- Ensure adherence to company policies and service standards
- Handle billing support and cash management when required
- Assist in inventory checks and stock coordination
- Prepare daily reports on sales, staff performance, and customer feedback
Key Requirements :
- Graduate preferred
- 1-3 years of experience in café, restaurant, or hospitality industry
- Strong communication and interpersonal skills
- Leadership and team-handling ability
- Ability to work in a fast-paced workplace
- Basic knowledge of billing software/POS systems
- Flexible to work in shifts, weekends, and holidays
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits :
- Food provided
- Provident Fund
Work Location: In person
📌 Cafe : Floor Supervisor (Nashik)
🏢 Sagar Fabrics
📍 Nashik