Role : Process Associate

Skill : Accounts Receivable

Experience : 1 year to 6 years

Job Location : Pune

Shift : 24x7

Education :

- Minimum 15 years of regular, full-time education (10 + 2 + 3)Non-technical graduation in finance & accounts stream
- B.Com, M.Com or similar Responsibilities -
- Generate agency and direct-bill invoices for new policies, endorsements, renewals, and cancellations
- Coordinate with servicing and producers for missing or incorrect billing data.
- Investigate and resolve billing discrepancies with clients or carriers
- Maintain accurate documentation and compliance with regulatory and internal standards.
- Responsible for posting payments from various lockboxes to the customer accounts in a timely manner
- Research and resolution of aged unidentified and unapplied cash receipts and accurate posting to customer accounts
- Coordinate payments made by a lockbox ACH/Wire and other adjustments to customer account for credits/debits and account write-offs
- Work with both internal/external stakeholders to resolve for unidentified cash
- Reconcile Cash - Balance Accounting system funds against bank deposits and daily/monthly reconciliations
- Identify areas of improvement to streamline and automate the process




- Update process documentation that includes Standard Operating procedures / FMEAs / SIPOCs and other Quality manuals as and when required.
- Supervises, coordinates, and directs the work activities of assigned employees

Skills and Experiences :

- Graduate with 1-5 years of billing/accounting experience in the insurance or financial services industry.
- Working knowledge of various insurance agency management systems (AMS) such as Benefit Point Applied EPIC is preferred
- Basic knowledge of insurance terms and billing cycles.
- Strong analytical, problem-solving, and communication skills.
- High attention to detail and time management
- Prior experience in the insurance brokerage industry or P&C; insurance
- Provide excellent Customer Service to internal and external customers
- Proficient with MS Office - Microsoft Excel and Microsoft Outlook (Other system experience is a plus)
- Solid analytical and organizational skills with attention to detail
- Ability to execute transactions as per prescribed guidelines and timelines in order to meet the SLA and quality standards.
- Willing SLA and quality standards.
- Willingness to work in US shift hours (CST hours)

Location

- Pune

Job Function

- BUSINESS PROCESS SERVICES

Role

- Executive

Job Id

- 404060

Desired Skills

- F-Accounts Receivable | Finance and Accounting

Qualifications : BACHELOR OF COMMERCE

📌 Accounts Receivable (Pune)
🏢 Tata Consultancy Services
📍 Pune