Job Title : Trainer Company : Saisha Tours and Travels Location : Navi Mumbai (Office nearby station - easy to commute)

Job Type : Full-time (Monday to Saturday) Week Off: Rotational Shift Timing : 9:30am - 6:30pm (Day Shift) Salary : ₹30,000 - ₹35,000 per month (Based on Experience and Communication Skills)

About Saisha Tours and Travels : Saisha Tours and Travels is a leading travel company based in Navi Mumbai and Pune, specializing in domestic and international holiday packages, customized tours, hotel bookings, flight reservations, corporate tours, honeymoon trips, and group travels.

Our mission is to provide affordable, reliable, and memorable travel experiences for our clients. With a strong customer-first approach and a dedicated team, we have earned the trust of thousands of happy travelers.

We are looking for an experienced and dynamic Trainer to join our growing team at Saisha Tours and Travels. The role involves providing process training to new joiners in customer service and travel operations, ensuring they understand company policies, travel packages, booking procedures, and customer handling standards.

Responsibilities :

- Conduct process training for new joiners on travel services and booking systems
- Explain company policies, customer handling standards, and call quality expectations
- Prepare training materials, presentations,



and process documents
- Monitor trainees’ performance during the training period
- Provide feedback and support to improve communication and service skills
- Coordinate with team leaders and operations for smooth transition to live process
- Maintain training records and performance reports
- Conduct refresher training sessions when required
- Ensure new team members are confident and ready before going live
- Support continuous learning and skill development initiatives

Requirements :

- Minimum Qualification: HSC (12th pass) or above
- Minimum 1 year relevant experience as a Trainer in Sales/Customer Service / Call Center / Team Handling role
- Good communication skills in English
- Basic computer and CRM handling knowledge
- Strong presentation and training skills
- Positive attitude, target-oriented approach, and willingness to learn

Perks :

- Attractive performance incentives
- Salary growth and promotion opportunities
- Friendly and supportive work environment
- Rotational week off
- Day shift - Good work life balance
- Office located close to station for easy commute
- Training and career development support

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

📌 Trainer (Nerul)
🏢 Saisha Tours and Travels
📍 Nerul