11 Nov
|
Aavesh Enterprises
|
Nashik
11 Nov
Aavesh Enterprises
Nashik
Job Summary : Key Responsibilities :
- Make outbound calls to potential or existing customers to inform them about products/services.
- Handle inbound queries in a professional manner and resolve customer concerns efficiently.
- Maintain a database of customer information and call records.
- Follow up on leads and maintain consistent communication with prospects.
- Achieve daily/weekly/monthly call and conversion targets.
- Provide accurate information to customers and guide them through the sales or support process.
- Record and update customer interactions in the CRM system.
- Coordinate with the sales/marketing team to support campaign goals.
- Handle customer objections calmly and professionally.
- Ensure high levels of customer satisfaction through excellent service.
Required Qualifications :
- Minimum High School / Diploma / Bachelor's degree.
- Prior experience as a telecaller, customer service executive,
or similar role is preferred.
- Proficiency in local language(s) and basic English (spoken and written).
- Basic computer knowledge (MS Office, CRM tools).
- Pleasant voice and positive attitude.
Key Skills :
- Excellent verbal communication and interpersonal skills.
- Valuable listening and persuasive ability.
- Patience and emotional intelligence while dealing with customers.
- Target-oriented mindset and ability to handle pressure.
- Time management and organizational skills.
Preferred Attributes :
- Multilingual capability is an advantage.
Job Types : Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits :
- Provident Fund
Work Location: In person
📌 Telecaller: Female (Nashik)
🏢 Aavesh Enterprises
📍 Nashik