- Assist customers in selecting and purchasing jewellery items
- Provide knowledge and expertise on various jewellery materials, styles, and designs
- Offer guidance on jewellery care and maintenance
- Handle customer complaints and returns
- Meet daily and monthly sales targets
- Maintain product knowledge and keep up-to-date with industry trends
- Participate in inventory management and stocking
- Create a welcoming and positive shopping experience for all customers
Requirements :
- Experience in the jewellery industry, including sales and customer service
- Knowledge of and experience with jewellery products, including diamonds, gemstones, and precious metals
- Effective communication skills for interacting with customers, colleagues, and vendors
- Ability to multitask and work in a fast-paced environment
- Basic computer skills for managing inventory, sales, and customer data