11 Nov
|
Talentum network private
|
Mumbai
11 Nov
Talentum network private
Mumbai
Job Title : Inbound Sales Representative - Chat Process (US Shift)
Location : Andheri East, Mumbai
Salary : ₹30,000 - ₹35,000 per month
Experience : 2 - 5 years
Job Type : Full-time
Responsibilities :
- Assist customers with product information, pricing & availability
- Promote and sell products using upselling & cross-selling techniques :
- Prepare, share, and follow up on customer quotations :
- Enter and manage sales orders accurately
- Coordinate discounted pricing for bulk / large orders :
- Maintain required chat quality and response time :
- Provide basic customer support and escalate complex issues when required
- Deliver a high level of customer service and professionalism
Requirements :
- Experience in International BPO / US Sales Process preferred
- Strong written & verbal communication skills :
- Ability to multitask in a fast-paced environment :
- Comfortable working in US shifts / night shifts :
- Customer-focused approach with sales mindset
- Basic computer knowledge :MS Word, Excel, Outlook :
- Graduate (preferred) :
- Any equivalent qualification acceptable
- Perks :
- Saturday & Sunday - Fixed Week Off :
- Stable full-time opportunity :
- Exposure to US / International customers :
- Professional and growth-oriented work environment
- Night shift allowance as per company policy
- Learning & career growth opportunities
Pay: ₹30,000.00 - ₹35,000.00 per month
Work Location: In person
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