Hiring Customer Interaction Executives for an international voice collections role with a reputed US banking client. The role involves interacting with US customers, handling overdue accounts, and ensuring quality customer service while following compliance guidelines.

Key Responsibilities

Handle inbound & outbound US customer calls

Discuss outstanding payments and negotiate repayment options

Maintain call quality, documentation & compliance

Achieve performance and collection targets

Eligibility Criteria

Education: SSC / HSC

Experience: Minimum 6 months international BPO experience (collections experience not mandatory)

Language: Positive English communication & confidence on calls

Versant: 67+ (to be given from office)

Salary & Benefits

₹22,000 - ₹35,000 (no collections experience)





Up to ₹38,000 (with collections experience)

Unlimited incentives

Training incentives up to ₹10,000

Work Details

US shifts

Rotational week-offs (2 per week)

Location: Thane - Wagle Estate

Transport Facility

Drop provided

Centralized pick-up points

Transport available within defined FCS boundaries

Interview Process

HR round - Telephonic

Ops round - Virtual (MS Teams)

Versant test - Office-based

**Maitri

- (phone hidden)**

Job Types : Full-time, Permanent

Pay: ₹22,000.00 - ₹38,000.00 per month

Benefits :

- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

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