Greet guests warmly and professionally upon arrival, ensuring a positive first impression.

- Handle guest inquiries, complaints, and requests efficiently and courteously.
- Provide information about hotel facilities, services, and local attractions.
- Assist guests with luggage, taxi bookings, and other needs.
- Process guest check-in and check-out procedures accurately and efficiently.
- Manage and update guest reservations and booking information.
- Allocate and assign guest rooms.
- Maintain accurate records of guest information and transactions.
- Answer phones and handle incoming calls professionally.
- Communicate effectively with other hotel departments to ensure seamless guest service.
- Maintain a positive and skilled demeanor at all times.
- Prepare daily reports and other relevant documentation.
- Maintain a clean and organized front desk area.
- Handle cash and credit card transactions accurately.




- May be required to assist with other tasks as assigned by management.
- Stay updated on hotel policies and procedures.

Skills and Qualifications :

- Diploma or Degree in Hotel Management or equivalent with minimum 3 years of experience in hotel.
- Excellent customer service and communication skills.
- Strong organizational and time management skills.
- Ability to handle multiple tasks and prioritize effectively.
- Proficiency in using hotel management software (IDS) and computer systems.
- Good knowledge of local area and attractions.
- Ability to work independently and as part of a team

Pay: ₹15,000.00 - ₹18,000.00 per month

Perks :

- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Front Office Executive (Balasore)
🏢 NOCCi Balasore Infrastructure Company, Balasore, Odisha
📍 Balasore