Job Description: Sales Representative (Luxury Jewellery)

Company : Kirthi Diamond Jewellery

Location : Kochi, Kerala

Employment Type : Full-time, On-site

Department : Retail Sales & Client Operations

About Us

Established as a boutique diamond house, Kirthi Diamond Jewellery combines legacy expertise in certified natural diamonds (GIA/IGI) with modern, bespoke design. Located in Kochi, Kerala, we cater to high-net-worth clients, brides, and fine jewellery enthusiasts seeking exceptional craftsmanship. We are dedicated to providing a personalized, elevated shopping experience that turns special moments into lasting treasures.

Position Overview

Key Responsibilities1. Client Experience & Retail Sales

- Consultative Selling : Greet high-profile clients, understand their preferences, and guide them through our certified diamond collections, traditional Kerala bridal jewellery, and up-to-date fine designs.
- Bespoke Consultation : Assist clients with custom design requests, guiding them through diamond selections, gold purities, and design possibilities.
- Relationship Management : Build and maintain long-term relationships with clients, managing repeat visits, special occasion reminders, and VIP inquiries.

1. Order Management & Manufacturing Liaison

- Production Coordination :



Act as the direct bridge between the customer and our in-house manufacturing/CAD team for custom orders and alterations.
- Order Tracking : Submit precise job cards, communicate exact client specifications (finger size, diamond parameters, delivery timelines), and track production progress to ensure on-time fulfillment.
- Quality Assurance : Inspect completed pieces from manufacturing against customer job cards before scheduling client handovers.

- Stock Maintenance & Showroom Operations

- Inventory Control : Conduct daily physical stock counts (opening and closing checks) for certified loose diamonds and finished gold/diamond jewellery.
- Merchandising : Ensure showroom displays, tray layouts, and counter aesthetics conform to luxury brand standards.
- Stock Replenishment : Monitor stock movement, log client demands, and coordinate with the store manager to request trending inventory or restock fast-selling designs.

Requirements & Qualifications

- Experience : 2-5+ years of retail sales experience in fine jewellery, diamond luxury goods, or high-end retail .
- Product Knowledge : Solid understanding of gold purity (18K/22K), basic 4Cs of certified diamonds (GIA/IGI), and common jewellery settings.
- Interpersonal Skills : Warm, professional demeanor with strong negotiation, communication, and client-handling abilities.

Pay: From ₹20,000.00 per month

Work Location: In person

📌 Showroom Sales Executive (Kochi)
🏢 Kirthi Diamond Jewellery
📍 Kochi