Sales Coordinator (Office Role)

Location: Mansarover Garden, Kirti Nagar, New Delhi-110015

Company: Paul & Company

About the Role

We are looking for an energetic, organized, and customer-focused Sales Coordinator to support our sales activities and strengthen customer relationships. This is a multifaceted office role involving incoming leads, customer follow-ups, repeat business development, customer revival, and coordination with the CEO and sales team.

Key Responsibilities

1. Handle Current Incoming Leads

- Manage incoming leads from IndiaMART and other channels.
- Understand customer requirements and qualify leads correctly.
- Develop a basic understanding of company products across industries.
- Engage with customers in a way that creates curiosity and encourages further discussion.

- Redevelop Existing Qualified Leads

- Follow up on old and inactive qualified leads.
- Build relationships and reconnect customers with the company.
- Identify customer requirements and convert discussions into business opportunities.

- Assist in Sales Coordination & Order Processing

- Support the CEO in preparing quotations and proforma invoices.
- Coordinate with customers for requirements and order-related activities.
- Ensure smooth order closure and customer communication.

- Improve Repeat Customer Business





- Work closely with the sales team and CEO to improve repeat business ratios.
- Track repeat purchase opportunities and customer requirements.
- Help maintain strong long-term customer relationships.

- Customer Revival Activities

- Work directly and with the sales team to identify lost or inactive customers.
- Understand reasons for inactivity and initiate revival efforts.
- Develop follow-up systems to bring customers back into active discussions.

Skills & Requirements

- Good communication skills (Hindi + English)
- Comfortable speaking with customers on calls and WhatsApp
- Good follow-up and relationship-building skills
- Organized and detail-oriented
- Willingness to learn technical products
- Prior experience in sales coordination/customer service/B2B sales preferred
- Freshers with strong communication and learning ability can also apply

What Success Looks Like in This Role

- Higher lead conversion ratio
- Improved repeat customer business
- Increased customer revival
- Strong coordination between customers, sales team, and management

Pay: ₹25,000.00 - ₹28,000.00 per month

Benefits :

- Provident Fund

Education :

- Higher Secondary(12th Pass) (required)

Experience :

- B2B sales: 2 years (preferred)

Work Location: In person

📌 Lead Management and Sales Coordinator (Delhi)
🏢 PaulNEW DELHI
📍 Delhi