Location : Gurugram (On-site) Working Days : Monday-Saturday | Timings : 9:00 AM - 6:30 PM

About Divine Hindu

Divine Hindu is a fast-growing D2C spiritual lifestyle brand. We blend authenticity with modern design across Rudraksha, Karungali, malas, bracelets, idols, and puja essentials.

Role Overview

Own the end-to-end sales funnel across inbound calls, WhatsApp, website leads, and marketplaces. You’ll convert qualified leads into orders, upsell/cross-sell, and maintain high customer satisfaction.

Key Responsibilities

- Handle inbound/outbound calls, WhatsApp chats, and website/marketplace leads; drive conversions.
- Explain product features, authenticity (certifications), sizing/usage, and post-purchase care.
- Upsell/Cross-sell combos, add-ons, and festival bundles; improve AOV & repeat rate.
- Maintain lead stages in CRM/Sheets; daily MIS: calls, connects, demos, orders, revenue.
- Coordinate with Ops for order confirmations, dispatch follow-ups, cancellations/returns.
- Collect customer feedback , reviews, and UGC; share insights with Marketing.
- Follow tidy SOPs on pricing, refunds, replacements, and service SLAs.

Must-Have Qualifications

- 1-3 years in D2C/B2C telesales/inside sales (e-commerce preferred).




- Confident Hindi + workable English; regional languages are a plus.
- Hands-on with Google Sheets/Excel , WhatsApp Web, basic CRM (or willingness to learn).
- Strong objection handling, empathy, and closing skills; target-oriented mindset.

Positive-to-Have

- Experience selling spiritual/lifestyle/jewellery products.
- Marketplace exposure (Amazon/Flipkart/Meesho)—listing basics, reviews, replacements.
- Basic knowledge of Shopify/Unicommerce/ClickPost .

KPIs (What success looks like)

- Daily connects & qualified lead rate

- Conversion rate (%) and Orders/day :

- AOV & Cross-sell attach rate :

- First-response time & CSAT :

- Refund/return rate (lower is better)

Compensation & Growth

- Fixed salary + performance-based incentives.
- Fast-track growth for consistent target achievers.

How to Apply

Include: current CTC, expected CTC, notice period.

Pay: ₹20,000.00 - ₹25,000.00 per month

Application Question(s):

- How many calls have you done on daily basis?
- Do you have experience in b2c sales?
- Current Salary (in-hand)
- Expected Salary (in-hand)

Work Location: In person

📌 Sales Executive (Sikandarpur)
🏢 Divine Hindu
📍 Sikandarpur