11 Nov
|
Finding Roots
|
Begumpet
11 Nov
Finding Roots
Begumpet
Position :Sales Executive (Retail Store)
Salary Range: ₹20,000 - ₹30,000 per month
Role Purpose
To drive in-store sales by delivering exceptional customer experience, explaining technical products clearly, building trust, and converting walk-in customers into loyal buyers while achieving monthly revenue targets.
1. Key Responsibilities
A. Sales & Revenue Generation
- Greet and engage walk-in customers with a positive and energetic approach.
- Understand customer requirements through need-based questioning.
- Demonstrate products (laptops, gaming accessories, peripherals, gadgets) effectively.
- Upsell and cross-sell complementary products.
- Close sales confidently and handle objections professionally.
- Achieve monthly sales targets and maintain strong conversion ratios.
B. Product Knowledge & Demonstration
- Maintain in-depth knowledge of laptop specifications (RAM, SSD/HDD, processors, GPUs).
- Understand gaming equipment (consoles, controllers, gaming chairs, GPUs).
- Knowledge of accessories (keyboards, mouse, routers, printers, storage devices, cables).
- Explain features in straightforward, customer-friendly language.
- Stay updated on new launches, trends, and competitive offerings.
C. Customer Experience & Relationship
- Maintain a welcoming and smiling attitude at all times.
- Handle customer queries and complaints calmly and professionally.
- Build repeat customer relationships and generate referrals.
- Ensure proper coordination for after-sales support.
D.
Store Operations
- Maintain visual merchandising standards and store cleanliness.
- Coordinate stock availability with inventory team.
- Ensure billing accuracy and basic POS operations.
1. Competency Requirements
A. Skills
- Strong sales and negotiation skills.
- Clear verbal communication and active listening.
- Ability to simplify technical specifications.
- Customer relationship management skills.
- Product demonstration capability.
- Basic technical troubleshooting skills.
B. Knowledge
- Understanding of laptop brands and configurations.
- Knowledge of gaming systems and accessories.
- Awareness of market trends and competitor pricing.
- Basic sales funnel and conversion understanding.
- Familiarity with billing and POS systems.
C. Behavioral Attributes
- Achievement-oriented and target-driven.
- Energetic, enthusiastic, and confident.
- Friendly, approachable, and customer-focused.
- Resilient under sales pressure.
- Presentable appearance with positive body language.
- 1-4 years of experience in electronics or gadget retail sales.
- Any Graduate or Diploma holder.
- Good spoken English and local language proficiency.
- Basic understanding of IT hardware and peripherals.
- Age group 18-32 preferred.
- Pleasant personality and tech-savvy approach.
Job Types : Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits :
- Flexible schedule
Work Location: In person
📌 Retail Sales Executive (Begumpet)
🏢 Finding Roots
📍 Begumpet