- Any Graduate / post Graduate (Engineering / Commerce / Management background preferred)
Role Overview : The sales coordinater is responsible for supporting the sales operation process through effective communication, coordination, and follow-ups with customers and internal teams. This role involves both voice and back-office operations to ensure smooth handling of leads, orders, and customer queries.
Responsibilities :
- Communicate with customers and clients through voice and non-voice channels :
- Perform regular follow-ups with leads and prospective clients
- Coordinate between the sales team and clients :
- Update and maintain customer and lead data in the system :
- Prepare MIS reports and sales-related documentation :
- Track customer orders and manage necessary paperwork
- Coordinate with the dispatch and operations team for timely execution
- Follow up with vendors and internal departments as required
- Manage and organize sales data using MS Excel :
- Schedule meetings, appointments, and client interactions
- Support the sales team in achieving targets through structured follow-ups
- Resolve customer complaints and ensure proper query resolution
- Maintain high levels of customer satisfaction and service quality
Key Skills Required :
- Excellent communication skills in Hindi and English :
- Strong calling and follow-up discipline
- Good knowledge of MS Excel and MIS reporting :
- Hands-on experience with CRM tools
- Ability to multitask and manage multiple activities
- Robust documentation and data management skills
- Effective client handling and coordination ability
- Persuasion skills and problem-solving mindset
- Team coordination and time management
Why Join Us :
- Opportunity to work closely with sales and management teams
- Exposure to client interaction and corporate communication
- Growth-oriented role in a professional environment
- Ideal platform to build a career in sales coordination and customer relations
Employment Type :
- Full-Time, Office-Based Role
Selection Criteria :
- Communication ability
- Coordination skills
- Computer knowledge
- Attitude toward follow-ups and customer handling