Job Description - IT Executive

Position: IT Executive

Company: Pattabhi Agro Foods Pvt. Ltd.

Location :Pattabhi Agro Foods Pvt. Ltd. Valluthimmapuram Road, ADB Road, Peddapuram - 533437 East Godavari District, Andhra Pradesh, India

Department :Information Technology (IT)

Employment Type :Full-Time

Experience: 2-5 Years

Salary: Best in the Industry (As per Company Norms)

Job Summary

Key Responsibilities

IT Infrastructure Management

- Install, configure, and maintain desktops, laptops, printers, scanners, and other IT peripherals.
- Ensure smooth functioning of computer systems across departments.
- Perform preventive maintenance of IT equipment.
- Maintain IT asset inventory and documentation.

Network Administration

- Manage LAN, WAN, Wi-Fi, routers, switches, and internet connectivity.
- Monitor network performance and resolve connectivity issues.
- Configure and maintain firewalls, VPNs, and network security.
- Coordinate with Internet Service Providers (ISPs) for uninterrupted connectivity.

Server & System Administration

- Support Windows Server and Active Directory administration.
- Create and manage user accounts, access rights, and shared folders.
- Monitor server health and system performance.
- Perform regular system backups and recovery procedures.

ERP / HRMS Support

- Troubleshoot software-related issues and coordinate with software vendors.

CCTV & Biometric Systems

- Install, monitor, and maintain CCTV surveillance systems.
- Support biometric attendance devices and access control systems.
- Coordinate repairs and maintenance with vendors.

Cybersecurity

- Ensure antivirus software and security patches are up to date.
- Monitor systems for security threats and vulnerabilities.
- Implement backup and disaster recovery procedures.
- Promote compliance with IT security policies.

Helpdesk Support





- Provide first-level technical support to employees.
- Track and close IT support requests within agreed timelines.

Documentation & Reporting

- Maintain IT documentation, network diagrams, and software licenses.
- Prepare periodic reports on IT assets, support activities, and infrastructure status.
- Maintain vendor and AMC records.

Required Skills :

- Computer Hardware Troubleshooting
- Windows Operating Systems
- Microsoft Office 365
- LAN, WAN & Wi-Fi Administration
- TCP/IP, DNS & DHCP
- Router, Switch & Firewall Configuration
- ERP / HRMS Support
- CCTV & Biometric Device Management
- Printer & Peripheral Support
- Active Directory
- Data Backup & Recovery
- Cybersecurity Fundamentals
- IT Asset Management
- Documentation & Reporting
- Strong Communication and Problem-Solving Skills

Preferred Qualifications

- Bachelor's Degree in Computer Science, Information Technology, BCA, B.Sc. (Computers), or equivalent.
- Diploma in Hardware & Networking will be an added advantage.

Preferred Certifications

- CCNA (preferred)
- CompTIA A+ / Network+ (preferred)
- Microsoft Certifications (Added Advantage)

Preferred Industry Experience

- Manufacturing Industry
- FMCG
- Food Processing
- Edible Oil Industry
- Agro Processing
- Poultry Feed / Animal Feed Industry

Key Performance Indicators (KPIs)

- IT System Uptime
- Network Availability
- Helpdesk Ticket Resolution Time
- User Satisfaction
- Data Backup Success Rate
- IT Asset Accuracy
- Security Compliance
- ERP/HRMS System Availability
- Preventive Maintenance Compliance

Benefits

- Provident Fund (PF)
- Employee State Insurance (ESI) (as applicable)
- Paid Leave
- Performance-Based Incentives
- Learning & Career Development Opportunities
- Professional Work Environment

How to Apply

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages :

- Provident Fund

Work Location: In person

📌 IT Executive (Peddapuram)
🏢 Pattabhi agro foods
📍 Peddapuram