Key Responsibilities

1. IPD Billing & Bill Finalization

- Prepare accurate interim and final IPD bills as per hospital tariff and applicable packages.
- Ensure proper billing of room rent, nursing charges, doctor visits, procedures, OT charges, investigations, pharmacy, consumables and other hospital services.
- Verify all charges before finalization and identify missing, duplicate or incorrect entries.
- Ensure timely completion of discharge billing within the defined TAT.
- Prepare estimates and provide regular bill/advance updates to patients and attendants.

2. Departmental Coordination

- Coordinate with Nursing, Pharmacy, Laboratory, Radiology, OT, Doctors, Front Office and Accounts for complete and accurate charge posting.
- Verify services provided against patient records, treatment sheets and charge slips.
- Follow up on pending entries and resolve billing discrepancies before discharge.

3. TPA & Insurance Coordination

- Coordinate with the TPA/Insurance Desk for cashless and insured patients.
- Verify insurance approvals, package eligibility, coverage limits, deductions and non-payable items.
- Support pre-authorization, enhancement and final approval processes.
- Ensure required billing documents are complete and available for claim processing.

4. Payment & Collection Management

- Collect patient advances and outstanding amounts as per hospital policy.
- Handle cash, card, UPI and other authorized payment modes.
- Generate receipts and maintain proper payment records.
- Reconcile daily collections and report discrepancies to the concerned senior.
- Process refunds/adjustments only after obtaining the required approvals.

5. Discharge Coordination

- Coordinate with the concerned departments for timely discharge clearance.
- Ensure all pending charges are posted before final bill generation.
- Communicate the final payable amount clearly to patients/attendants.
- Coordinate with the TPA team for final approval and collection of balance amount,



wherever applicable.

6. Reports & Documentation

- Maintain daily IPD billing, collection, pending payment and discharge reports.
- Maintain proper billing files, receipts, approvals and supporting documents.
- Assist in internal/external audits and provide required billing records.
- Maintain confidentiality of patient and financial information.

7. Patient Service

- Handle patient and attendant queries related to bills, payments, estimates and deductions professionally.
- Explain billing details clearly and politely.
- Resolve routine billing issues and escalate complex disputes to the Billing Manager/Finance Manager.
- Required Qualification
- Graduate in B.Com / BBA / Hospital Administration / Finance or any relevant discipline.
- Diploma/Certification in Hospital Administration, Medical Billing or Healthcare Management will be an added advantage.
- Required Experience
- 3-5 years of relevant experience in IPD billing in a hospital.
- Strong hands-on experience in final billing and discharge processes.
- Experience with TPA/Insurance billing will be preferred.
- Experience with Hospital Information System (HIS/HMS) or hospital billing software is essential.
- Key Skills
- Solid knowledge of IPD billing procedures
- Hospital billing software/HIS knowledge
- TPA and insurance billing knowledge
- Excellent numerical accuracy
- Cash handling and reconciliation
- MS Excel and basic computer skills
- Good communication and patient-handling skills
- Strong coordination and follow-up ability
- Attention to detail
- Ability to work under pressure and meet discharge TAT
- Key Performance Indicators (KPIs)
- Accuracy of IPD bills
- Timely finalization of discharge bills
- Reduction in billing errors and revenue leakage
- Timely collection of patient dues
- Accuracy of daily cash reconciliation
- TPA/insurance documentation accuracy
- Reduction in discharge billing delays
- Patient satisfaction regarding billing services

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Ipd Billing Executive - Hospital (Patna)
🏢 Shri Sai Hospital
📍 Patna