BrowserStack is the world's leading cloud-based software testing platform, empowering over 50,000 customers—including Amazon, Microsoft, Meta, and Google—to deliver high-quality software at speed. Founded in 2011 by Ritesh Arora and Nakul Aggarwal, the company has grown to support more than two million tests daily across 22 global data centers, providing instant access to 35,000+ real devices and browsers.

With over 1,200 employees and a remote-first approach, BrowserStack operates at the intersection of scale, reliability, and innovation. Its suite of products spans manual and automated testing, visual regression, accessibility, and test management—all designed to simplify the testing process for contemporary development teams. Behind the scenes, BrowserStack continues to push the boundaries with AI capabilities like smart test case generation and design, flakiness detection, auto-healing and more —helping teams reduce maintenance overhead, debug faster, and catch issues earlier in the development lifecycle.

Recognized for its innovation and growth, BrowserStack has been named to the Forbes Cloud 100 list for four consecutive years. Joining BrowserStack means being part of a mission-driven team dedicated to shaping the future of software testing.

Location: This is a remote position; The Enterprise Account Manager role is focused on owning, retaining, and expanding a defined book of strategic accounts through structured farming, deep customer engagement, and long-term value creation. This role emphasizes account growth with success driven by multi-product expansion, renewal strength, and durable executive relationships.
You will work with complex, global accounts within engineering-led organizations, partnering closely with internal teams to unlock expansion opportunities across usage, teams, and product lines. This role reports to the Sales Manager.

Desired experience:

- 5 - 9 years experience explicitly aligned to Account Management, Farming, Expansion,



Upsell / Cross-sell
- Solid understanding of Software SaaS/ SaaS adjacent business models and a high degree of comfort and skill in selling to and engaging with technical audiences and executive-level stakeholders
- Global Market Experience (Preferred): Previous exposure or success in international sales and account management will be considered a significant plus.
- Bachelor's degree required

Account Ownership, Expansion & Lifecycle Expertise
Own a portfolio of strategic customers with accountability for long-term revenue growth and retention.
Proven ability to identify expansion levers using usage data, customer maturity, org structure, and business goals

Executive & Technical Engagement
Own & Grow Enterprise Accounts and Build Customer Partnerships
Engage customers through regular in-person meetings, including onsite visits, to strengthen relationships and accelerate account growth
Own a defined book of strategic accounts with full responsibility for retention, expansion, and net revenue growth
Develop trusted relationships with technical user, and executive stakeholders

Ensure predictable renewals by reinforcing value, outcomes, and ROI ahead of contract milestones.
Identify and mitigate renewal or contraction risks in partnership with Internal teams.

Maintain strong Salesforce hygiene to support forecasting and decision-making

In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy:

Medical Insurance: Comprehensive INR 5,00,000 coverage for employee, spouse, up to 2 dependent children, and parents or parents-in-law
Gratuity per the Payment of Gratuity Act, 1972
Paid Time Off: 25 days of paid leave annually (Annual & Sick Leave) plus gazetted public holidays and special life-event leaves
Remote-First work environment that allows our people to work from home
Remote-First Allowance for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience

📌 Account Manager / Executive (Salesforce) - Remote (Mumbai)
🏢 BrowserStack
📍 Mumbai