11 Nov
|
Unstop
|
Bengaluru
Nuetech Solar operates in the solar industry and is seeking a Customer Care Manager to strengthen the customer experience across its services. This role is suited to a customer-focused skilled who can guide a team, resolve service concerns, and help customers receive timely and reliable support.
Lead day-to-day customer care operations and support the team in delivering courteous, consistent service.
Oversee customer inquiries, complaints, and escalations, ensuring issues are investigated and resolved promptly.
Monitor service quality and response performance, identify recurring concerns, and recommend process improvements.
Three to five years of relevant professional experience in customer care, customer service, or a related function.
Interest in supporting customers in the solar industry and contributing to a dependable service experience.
Monthly compensation for this role is ₹30,000–₹35,000, depending on experience.
📌 Proactive Customer Care Operations Manager (Bengaluru)
🏢 Unstop
📍 Bengaluru