NYSE: RNG) is a global leader in cloud-based communications and collaboration software. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. We're a $2 billion company that's growing at 30+% annually and we're expanding our Engineering Team to make sure we stay ahead of the competition. RingCentral is headquartered in Belmont, California, and has offices around the world.

Title: Senior AI - Chat Bot Developer

Location: Hybrid, Bengaluru, India | Type: Full-Time | Team: Engineering

Reimagine How The World Communicates with AI

We're reimagining how people communicate using AI from smart assistants that schedule meetings and transcribe conversations to systems that understand voice, video and text in real time. Our AI team is building the core infrastructure behind these agentic experiences, and we're looking for an experienced AI engineer to help lead the charge. Join our Bengaluru engineering team to build the backbone of AI driven communication.

We are seeking a Senior AI Conversational Engineer to develop next-generation AI-powered voice and digital assistants. This role extends beyond traditional chatbot development, focusing on the development of intelligent AI agents utilizing Large Language Models (LLMs),



Retrieval-Augmented Generation (RAG), prompt engineering, and enterprise integrations.

Design and develop AI-powered voice and digital assistants using LLMs.

Build intelligent conversational workflows, AI agents, and multi-step automations.

Design effective prompts and optimize AI responses for quality and accuracy.

Implement RAG pipelines using enterprise knowledge sources and vector databases.

Develop Python-based components, tools, and API integrations using FastAPI.

Integrate AI applications with enterprise systems through REST APIs, webhooks, and databases.

Evaluate and leverage frontier AI models to solve business problems.

Collaborate with Product, Engineering, and AI teams to deliver scalable AI solutions.

Strong Python programming (mandatory)

Valuable understanding of software engineering best practices

AI & Generative AI

Large Language Models (LLMs)

Agentic AI / AI Agents

Function/Tool Calling

AI workflow orchestration

Conversational AI concepts (Voice & Digital)

Vector Databases (Pinecone, Weaviate, etc.)

FastAPI / Flask

5+ years of software development experience with strong Python expertise.

- Hands-on experience building LLM-powered applications or AI assistants.
- Passion for emerging AI technologies and rapid learning.

📌 Senior AI Programmer (Hybrid) (Bengaluru)
🏢 RingCentral
📍 Bengaluru