Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. This P3 Product Manager will be the India-based product lead for Chennai-led Toast IQ Inventory platform capabilities, partnering with US-based product leadership to translate product strategy into clear priorities, requirements, and delivery decisions.

This role will focus on inventory platform capabilities such as native mobile experiences for key inventory workflows, migration of existing users to the new platform, accounting integrations, supplier and item data models, EDI ingestion and mappings, and other integrations that keep stock, COGS, revenue, and accounting records accurate across channels. A key part of the work will be helping close the cost loop by ensuring invoice-level expenses, revenue, and inventory activity can sync reliably to customers' accounting platforms. While the role reports into the Retail line of business, its scope and impact are cross-product: you will help deliver inventory functionality used by Retail and Restaurant customers alike, and support the continued scaling of those capabilities as we expand our market. Chennai teams will participate in mission-critical workstreams that support Retail footprint growth, including mobile inventory workflows, platform migration, accounting connectivity, and other high-value integration efforts.

You will be the on-site product partner for Chennai engineering teams working on critical inventory workflows. You will help define how inventory data, supplier data, invoice-level expenses, revenue, and operational activity flow through our product ecosystem and into customers' accounting systems. That means improving stock accuracy, simplifying supplier and accounting integrations, supporting accurate cost and revenue accounting, helping customers adopt the new inventory platform,



and enabling higher-level inventory experiences for both retail and restaurant customers.

You will keep local teams unblocked, make well-informed product and execution tradeoffs within the broader strategy, and partner closely with US-based product and business stakeholders when roadmap direction, customer impact, or strategic choices require broader alignment.

This includes critical work streams focused on supporting TAM expansion and building core inventory functionality. Conduct Customer Research and Analysis: Deeply understand the needs of retail customers (and the shared inventory needs of all Toast locations) through user research, market analysis, and competitive analysis. Identify opportunities to enhance the customer experience and deliver exceptional value, especially as it relates to expanding our market reach and solving complex inventory challenges.

Apply AI to Product Management: Use AI tools to synthesize customer research, analyze feedback and product data, explore solutions, prototype concepts, draft requirements, and accelerate delivery. Develop AI-First Experiences: Examples include invoice digitization using OCR and LLMs to extract invoice headers and line items, normalize supplier and item data, recommend catalog and accounting mappings, and route low-confidence results for human review.

Bachelor's degree in any related discipline

Proven Product Leadership: 3+ years of experience in product management, with a proven track record of successfully launching and scaling products in the retail or technology space.





Experience with user research and customer journey mapping is a plus.

Data-Driven Decision Making: Strong analytical skills and experience using data to inform product strategy, prioritize features, and measure success.

Hands-on experience using AI tools for research, analysis, prototyping, and product documentation.

We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond excellent earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. LI-HYBRID

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact View email address on jobsbylevel.com employer who violates this law shall be subject to criminal penalties and civil liability.

📌 Product Manager - Inventories (Chennai)
🏢 Toast
📍 Chennai