About the Company

Tectes Technology Pvt. Ltd. works at the intersection of aviation and technology. We are seeking an Operations and Customer Support Intern to assist with passenger travel support, improve day-to-day processes, and help customers through clear, dependable communication. This is a remote prospect open to candidates across India, with preference for candidates based in Kolkata, West Bengal.

Responsibilities

- Support the download and delivery of boarding passes, paying close attention to accuracy and timely completion.
- Help review and improve automation processes used in operational workflows.
- Provide basic customer assistance through voice calls and email, escalating questions when needed.
- Use browser navigation and keyboard shortcuts to handle tasks efficiently, and maintain clear communication with customers and the team.
- Work assigned shifts and maintain access to a laptop and stable internet connection.





Requirements

- Open to fresh graduates and experienced graduates or postgraduates; BBA, BCA, and BSc candidates are preferred.
- Good communication skills and comfort navigating web browsers and using keyboard shortcuts.
- A personal laptop and reliable internet connection are required for this remote internship.
- Applicants should be willing to work in shifts. The internship runs for 4 months and includes interviews as part of the selection process.

The monthly stipend ranges from ₹2,000 to ₹5,000, with an additional performance-based bonus of ₹2,000–₹3,000. A certificate will be provided. High performers may be considered for a job opportunity, subject to business requirements and conditions.

📌 Operations and Customer Support Internship (India)
🏢 Nameless
📍 India