Job Summary

Provide cross-sector oversight of operational risk and control execution across Public Markets, Private Markets and Credit. This is a controls leadership role-not an operations delivery head or owner of CPP Investments' risk appetite.

10+ years in investment operations controls, operational risk, audit, quality or related first-line control functions.

Responsibilities

- Maintain a consistent operational control framework, control inventory and evidence standards across the three sectors.
- Monitor SLA/KPI/KRI trends, exceptions, incidents, operational losses and recurring control failures.
- Coordinate incident governance, root-cause analysis, corrective/preventive actions and remediation tracking.
- Support RCSA and first-line risk routines; challenge control execution and identify opportunities for standardization or automation.
- Coordinate internal/external audit walkthroughs, sampled evidence, SOC-report reviews and management action plans.
- Track remediation owners, target dates,



evidence and closure status; escalate overdue or high-risk items.
- Produce cross-sector control reporting and facilitate governance reviews with delivery leads and CPP Investments.
- Ensure CPP Investments retains risk appetite, risk acceptance, policy interpretation, fiduciary accountability and final approval authority.

Technical Requirement

- Robust investment-operations control knowledge spanning trade processing, corporate actions, collateral, private/credit accounting, valuation support and data controls.
- Exposure to Data Fabric, Tableau, Excel, SQL databases, control repositories, issue trackers and SOC/audit documentation.
- Strong analytical challenge, executive communication, audit coordination and influence without assuming retained decision rights.

Educational Requirement

- MBA PGDBA, Graduate

Preferred Skills

- Capital Market->Capital Market Operations

Service Line

- BPO Service Line

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