Key Responsibilities:

(Apply only if present in Pune and ready to work for Wagholi location)

Location: Wagholi location

- Manage the front desk operations including welcoming clients, visitors, and walk-ins.
- Handle customer queries, site visit coordination, and appointment scheduling.
- Ensure smooth communication between customers and internal teams.
- Maintain visitor records, call logs, and appointment schedules.
- Provide accurate information about the project, facilities, and offerings to prospective customers.
- Support the CRM team in organizing customer visits, events, and documentation.
- Handle administrative tasks such as data entry, report preparation, and basic correspondence.
- Maintain cleanliness and professional ambience at the reception/front desk area.
- Ensure high standards of hospitality, courtesy, and professionalism at all times.
- Make telephonic call to customers for reference generation and referrals.

Key Skills & Competencies:





- Excellent communication skills verbal and written (English, Marathi & Hindi mandatory; knowledge of local language preferred).
- Strong customer handling and interpersonal skills.
- Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and basic computer operations.
- Ability to multitask, prioritize, and work under pressure.
- Pleasant personality with a professional attitude.
- Strong problem-solving ability and customer service orientation.

Qualifications & Experience:

- Minimum 06 month of experience in customer service/front office/guest relations (real estate/hospitality preferred).
- Freshers with excellent communication skills may also be considered.

What We Offer:

- Opportunity to work with a leading real estate brand.
- Exposure to customer interaction and project site operations.
- Professional work setting with growth opportunities.

📌 Guest Relation Executive | Casagrand Builders (Pune)
🏢 Casagrand
📍 Pune