Reference: * Write HR Madhuri at top of your resume.

Interested candidates can send their CV at (phone hidden)

*Job Title: * Customer Service Associate

*Company: * Teleperformance

*Location: * Kolkata

*Work Mode: * Work from Office

*Process: * Customer Service Associate Banking

**Compensation for English + H/ B*

*CTC: * 15,000 per month

*Take Home: * 12,300 per month approx.

*Compensation for Hindi + Bengali*

CTC 13.4k

Net take home 11.2 k

*Job Summary* We are hiring energetic and communication-savvy candidates for the role of Outbound Customer Service Associate. You will be responsible for contacting potential/existing customers, explaining products or services, resolving basic queries, and driving sales conversions. This is a sales-oriented voice process based out of our Kolkata office.

*Key Responsibilities* - Make inbound calls of customers.



- services clearly and handle customer objections - Achieve daily/weekly individual performance - Maintain customer data and update call outcomes in the system - Ensure professional and courteous communication at all times - Coordinate with team leads for feedback and performance improvement

*Eligibility Criteria* -

*Education: * 12th Pass or Graduate -

*Experience: * Freshers can apply -

*Language: * Must be fluent in Hindi + Bengali and English + Hindi / Bengali -

*Skills: * Good communication, basic computer knowledge, willingness to work in a flexible shift's setting having great translation skill.

*Shift & Work Details* - *Work Mode:

* Work from Office only - *Shifts:

* Rotational shifts as per process requirement - *Week Off: * Rotational (6 days working, 1 day R. W/O)

*Interview Details* -

*Venue: * Smartworks Building, Victoria Park, 4th Floor, Sector V. Teleperformance Recruitment Area, Kolkata -

*Documents to Carry: * Updated Resume, Govt Photo ID, 2 Passport Photos -

*Reference: * Mention at the gate and write IB - HR Madhuri at top of your resume.

*Benefits*

- Fixed salary

- Career growth in BPO

- Training provided for freshers.

- PF - ESIC - Gratuity

📌 Customer Service Executive (Kolkata)
🏢 TP
📍 Kolkata