At Dhun Wellness, we're looking for a energetic, guest-focused professional who understands luxury hospitality, wellness operations and delivering exceptional guest experiences.
Key Responsibilities:
- Manage CRM operations, leads and guest relationships.
- Drive lead nurturing, campaign-based calling and follow-ups.
- Manage appointments, billing, cash closing and day to day operations.
- Promote wellness programs, memberships, treatments and retail products.
- Drive guest retention, repeat bookings and revenue.
- Coordinate with doctors, therapists and the Front Office team.
- Ensure smooth day-to-day centre operations and premium guest experiences.
What We're Looking For:
- 3–6 years of experience in Hospitality, Wellness, Luxury Retail, Aviation,
Salon or Customer Experience.
- Strong communication, relationship management and sales skills.
- Experience with CRM and appointment management systems (Zenoti preferred).
- A customer-first mindset with excellent coordination and organizational skills.
✨ If you're passionate about wellness, luxury hospitality and creating meaningful guest experiences, we'd love to hear from you!
? Interested candidates can share their CVs at:
[email protected]
Feel free to share this opportunity with someone who might be a great fit!
📌 Wellness Program Manager (Delhi)
🏢 Dhun Wellness
📍 Delhi