A Veeva CRM Developer role is responsible for configuring, enhancing, supporting, and optimizing Veeva CRM solutions for life sciences commercial teams. The role requires hands-on experience with Veeva CRM navigation, business administration, object configuration, security, workflows, reporting, data loading, and platform development tools as reflected in Veevaʼs CRM enablement material.

Key Responsibilities

- Configure Veeva CRM components such as tabs, Veeva settings, Veeva messages, fields, page layouts, record types, and validation rules.
- Handle admin tasks like record maintenance, picklists, delegated access, and message updates.
- Manage security through profiles, permission sets, roles, and sharing rules.
- Support flows, approval processes, and triggers for processes like Time Off Territory and Medical Inquiry.
- Create and maintain reports, dashboards, and report types.
- Perform bulk data extraction and data loading using Salesforce Data Loader, including CSV-based upsert activities and job status monitoring. Support territory management and access behavior.
- Use Veeva CRM (Salesforce platform) development and admin tools such as Apex, SOQL, Workbench, debug logs, Setup Audit Trail, and data navigation utilities for troubleshooting and controlled enhancements.
- CRM Content Management

Required Skills

- Strong experience in Veeva CRM administration and configuration across objects, fields, page layouts, list views, record types, tabs, and Veeva settings.
- Working knowledge of Veeva CRM (Salesforce) security architecture including profiles, permission sets, roles, sharing rules, delegated access, and territory-based sharing.
- Experience with Veeva CRM reporting, dashboards,



and report type creation for business and operational reporting.
- Hands-on knowledge of Salesforce Data Loader for bulk extract and load operations using CSV files and external IDs.
- Familiarity with flow, approval process, validation rule, dependent picklist, and trigger configuration in Veeva CRM.
- Ability to troubleshoot configuration, user access, and data visibility issues using audit logs and platform tools.
- Understanding of life sciences CRM processes such as account management, call reporting, scheduling, surveys, territory management, and medical inquiry workflows.

Preferred Qualifications

- Experience in CRM migration or transition programs from Veeva CRM to Vault CRM.
- Experience with Veeva Vault CRM would be a plus, including Vault Toolbox, VQL query building, Vault Loader, MDL, data navigation, and component-level troubleshooting in sandbox and controlled environments.
- Ability to work with business stakeholders, admins, and end users to translate commercial requirements into scalable Veeva CRM configurations.
- Experience documenting solution design, configuration decisions, testing outcomes, and deployment support activities.

Role Expectations The role typically supports commercial operations, sales teams, managers, business administrators, and medical stakeholders by enabling secure access to CRM capabilities and ensuring that business processes function correctly within Veeva CRM. The position also contributes to release readiness, user support, controlled configuration changes, and ongoing platform adoption in regulated life sciences environments.

Perks & Benefits

- Permanent Work from Home
- Adaptable Work Week (5-Day Week / 4-Day Work Week - every alternate Friday off)
- Fixed Internet Allowance
- Additional Employee Benefits

📌 Veeva CRM Developer (India)
🏢 P360
📍 India