About The Prospect A fast-growing B2B &

- B2C lead generation and customer engagement firm operating across India, we empower brands to scale through high-impact telecalling, conversational AI integration, and outbound campaign execution. Our remote-first team of telecalling professionals drive conversions, nurture leads, and build lasting customer relationships—all from the comfort of your home.

Role &

- Responsibilities

- Conduct high-volume outbound calls to prospects and existing clients to generate leads, book appointments, and drive conversions.
- Follow script-guided conversations while adapting tone and pitch to customer responses for maximum engagement.
- Accurately log call outcomes, updates, and customer feedback in CRM systems (e.g., Zoho, Freshsales, HubSpot).
- Meet or exceed daily call quotas, conversion targets, and quality benchmarks set by team leads.
- Collaborate with marketing and sales teams to refine messaging,



improve scripts, and optimize campaign performance.
- Handle customer queries, objections, and escalations professionally with minimal supervision.

Skills &

- Qualifications

- Must-Have
- CRM
- Telecalling
- Lead Generation
- Outbound Calling
- Call Logging
- Script Adherence
- KPI Targeting
- Customer Engagement
- Preferred
- Experience with Zoho CRM
- Familiarity with Freshsales or HubSpot
- Basic Excel for reporting

Benefits &

- Culture Highlights

- Work from anywhere in India with flexible hours and no commute.
- Performance-linked bonuses and monthly incentives.
- Structured training, career growth, and regular feedback from senior call leads.

Skills: customer engagement,crm,call logging,lead generation

📌 Telecalling Executive (India)
🏢 The UrbanIndia
📍 India