About the Company? ALTCloudAI is building the future of intelligent, cloud-native enterprises. We combine AI-forward solutions with deep cloud engineering expertise to help organizations create secure, scalable, automated, and future-ready platforms.

We are scaling fast and are expanding our team in the India. We are looking for hands-on IT Operations qualified to own end-to-end IT operations for our India and US team members,

? Location: Hyderabad

? Experience: 6 - 10 years

⏱️ Joining: Immediate Joiners (less than 3 weeks)

? Working Hours: Afternoon Shift

What you will do

⚡End-User Support: Provide responsive deskside and remote support for laptops, productivity tools, connectivity and access issues.

⚡Procurement & Vendors: Manage procurement of hardware, software licenses and IT services, including renewals and warranties.

⚡Provisioning: Own employee onboarding and offboarding, including device setup, access provisioning and asset recovery.

⚡US Employee Operations: Manage device logistics, remote setup and support for US employees

⚡IT Security: Maintain endpoint security, device management, MFA, patching, backup and access controls.





⚡SaaS & Identity Administration: Administer email, collaboration and business applications, including users, licenses and access.

⚡Assets & Reporting: Maintain asset and license inventory, SOPs and regular reporting.

What we are looking for

- 6–10 years of experience in IT operations, IT support or system administration.
- Strong hands-on experience in managing laptop provisioning, configuration, troubleshooting and endpoint support.
- Experience independently managing IT operations end to end.
- Hands-on experience supporting US employees remotely.
- Strong working knowledge of Windows, macOS and Microsoft 365
- Experience with endpoint management (MDM), endpoint security and identity management.
- Experience with IT procurement, vendor coordination and asset management.
- Clear communication, responsiveness and the maturity to work without supervision.

Good To have

- Experience setting up IT operations in a fast-growing company.

? Apply via LinkedIn || OR send your profile to [email protected]

? www.altcloudai.com

📌 Global IT Operations Lead (Hyderabad)
🏢 Altcloudai
📍 Hyderabad