Company Overview

DATOMS is an IoT software platform that streamlines asset management and operations for equipment manufacturers, leasing and rental companies, and enterprises by leveraging machine learning, artificial intelligence, and the Internet of Things. Our scalable, customizable solution is trusted by leading companies worldwide.

Job Title: Field Service Engineer - IoT

Location: Chennai (Field-based)

The Field Service Engineer (IoT) will be responsible for on-site installation, preventative maintenance, troubleshooting, and repair of IoT-enabled equipment for our customers. This is a field-based, customer-facing role reporting to the Service Manager, requiring regular travel within the assigned region, occasional on-call support, and strong communication skills to ensure timely resolution and an excellent customer experience.

Essential Job Responsibilities The Field Service Engineer is expected to perform the functions listed below. Additional duties may be assigned as needed.

- Perform troubleshooting, installation, maintenance, and repair on designated equipment.
- Complete preventive maintenance tasks and implement field modifications.
- Order and manage repair parts and monitor repair cycle times.
- Maintain customer service logs and internal service records in a timely and accurate manner.




- Maintain daily communications with customers to ensure resolution and proper follow-up.
- Maintain tools and test equipment and ensure proper calibration and upkeep.

Qualifications & Requirements

- B.Tech in Electrical, Electronics, or a related field.
- Prior experience working with IoT devices or platforms.
- 2-3 years of experience in a service engineer or related field.
- Located in the Chennai region and able to travel regularly within the area.
- Must have access to a private bike for travel to customer sites.
- Valid driver's license and a valuable driving record.
- Proven reliability and accountability in meeting job responsibilities.
- Proficient computer skills, including MS Word, PowerPoint, and Excel.
- Solid analytical, interpersonal, and communication skills to explain complex technical issues clearly.

Skills: iot,customer communication,analytical skills,equipment maintenance,ms word,preventative maintenance,repair,field service engineering,powerpoint,installation,maintenance & repair,excel,sensor installation,equipment installation,administrative duties,interpersonal skills,troubleshooting,customer service,communication skills,maintenance

📌 Field Service Engineer(Chennai)
🏢 DATOMS
📍 Chennai