Head of Program Management

Function: Founder & Leader, Office of Program Management (OPM)

Location: Bengaluru / Hyderabad (Overseeing Multi-Site Operations across Bengaluru, Hyderabad, Bhubaneswar, Ahmedabad, Pune, Noida)

Reports To: President

Experience Level: 20 to 25+ Years in Semiconductor / VLSI Design Services

Role Mandate

Scaledge is establishing a central Office of Program Management (OPM) to build robust management and operational depth alongside our strong technical leadership.

As the Head of Program Management, you will be the founding executive hired to architect, set up, and run this function from the ground up. Reporting directly to the President, you will initially oversee major strategic accounts hands-on while defining standard operating frameworks for project planning, customer connect, and employee engagement. As Scaledge scales to its next phase of growth, you will recruit, structure, and lead a high-performing team of Program Managers and Delivery Leads .

Key Responsibilities

1. Setup & Governance of the Office of Program Management (OPM)

- Framework Architecture: Design and deploy company-wide program management protocols, project health dashboards, resource allocation models, and escalation matrices.
- Operational Alignment: Bridge the gap between hands-on Technical Leads (freeing them to focus on technical excellence) and corporate HR/Sales functions.

2. Account Governance & Flawless Delivery Execution

- Delivery Oversight: Ensure complex Design Verification, Physical Design, DFT, and Emulation projects are delivered on schedule, within scope, and at target gross margins.
- Resource Optimization: Oversee bench allocation, project staffing velocity, and onboarding transitions to ensure zero downtime between client allocations.
- Customer Interface & Escalations: Maintain senior-level engagement with client Directors and VPs,



serving as the executive escalation point for delivery quality and SLA compliance.

3. Deep Employee Connect & Retention Advocacy ("Project Anchor")

- Technical & Project Friction Resolution: Conduct deep-dive syncs with deployed engineers to resolve project-level blockers, workload friction, and technical bottlenecks where traditional HR lacks domain context.
- Career Pathing & Mentorship: Structure transparent growth pathways for engineers, aligning client project assignments with individual career aspirations to systematically reduce attrition.
- Culture & Retention: Partner with HR and Site Heads to address compensation alignment, site-level morale, and roll-off anxiety across all locations.

4. Account Mining & Organic Revenue Growth

- Proactive Account Mining: Work closely with client engineering managers to identify unfulfilled staffing needs, upcoming chip tape-outs, and new subsystem blocks; convert opportunities into billable Statement of Work (SOW) deliverables.
- GTM & Sales Support: Collaborate with the Sales team to participate in RFQs, pitch fixed-scope / turnkey packages, and position Scaledge’s ODC capabilities to new logos.

5. Team Building & Organizational Scaling

- PMO Expansion: Recruit, onboard, and mentor a team of Senior Program Managers and Delivery Leads as the business expands.
- Capacity Planning: Maintain a rolling 60-to-90-day demand forecast to guide Talent Acquisition (TA) and Learning & Development (L&D;) pipelines.

Key Performance Indicators (KPIs)





- OPM Foundation & Scaling: Timely setup of OPM processes and successful hiring/onboarding of junior PMs as account volume grows.
- Client Retention & Account Expansion: Year-over-year revenue growth (mining) within managed direct accounts and high client satisfaction scores.
- Account Attrition Rate: Maintaining annual turnover below 10% across all accounts managed within the OPM umbrella.
- Delivery Margins & Utilization: On-time project milestone sign-offs and optimal deployment of bench resources into active client ODCs.

Qualifications & Experience

- Total Experience: 20 to 25+ years of progressive leadership experience in the semiconductor / VLSI engineering services industry.
- Technical Core: Strong foundational background in ASIC/SoC design, Verification (UVM/SV), Physical Design, DFT, or Emulation, with a transition into enterprise program management and delivery leadership.
- Leadership Scale: Proven track record of managing large multi-site engineering organizations (100–300+ engineers), establishing PMO/OPM functions, and scaling ODCs.
- Executive Presence: Exceptional negotiation, stakeholder management, and executive-level communication skills to interface directly with global semiconductor leaders (VPs/CTOs/Foundry Partners).
- Strategic Vision: Demonstrated experience driving employee engagement, retention programs, and account mining in high-growth semiconductor service environments.

Why Join Scaledge?

This is an apex executive position offering direct ownership of Scaledge’s delivery and operational transformation. As the founding leader of the Office of Program Management working directly alongside the President, you will play a central role in building the management infrastructure necessary to scale the business to its next phase.

📌 Chief - Office of Program Management (Bengaluru)
🏢 Scaledge Technology
📍 Bengaluru