???????? ??????????? ????????? – ???? ????? & ???????? ???????????? ??????????

???????: Namma QR

????????: Chennai, Tamil Nadu, India

?????????? ????: Full-time

????????? ????: Hybrid

??????????: 0–2 Years

????? ????? ??

Namma QR is a growing technology platform developing digital solutions for food businesses, hospitality, events and business operations.

We help businesses simplify their operations, improve customer experiences and manage their business activities through smart digital solutions.

Our solutions cater to a wide range of business segments, including:

- Restaurants, cafés and hotels
- Cloud kitchens and home-based food businesses
- Bakeries, home bakers and dessert businesses
- Catering businesses and food service providers
- Food courts and multi-vendor food spaces
- Exhibitions, expos and event organisers
- Food stalls, vendors and event-based businesses
- Other businesses looking to digitise their operations

As we continue expanding into new markets and business segments, we are looking for a proactive and organised Business Development Executive to join our growing team

????? ??? ????

We are looking for someone who can manage the complete customer journey, from connecting with company-provided leads to converting prospects, coordinating onboarding, tracking payments and renewals, and maintaining long-term customer relationships.

The role involves sales, CRM management, customer communication, basic implementation coordination and account management.

??? ????????????????

?. ???? ?????????? & ??????-???

- Connect with potential customers using leads provided by the company.
- Understand customer requirements, business models and operational needs.
- Maintain accurate lead information and update statuses in the CRM.
- Conduct regular follow-ups through calls, WhatsApp and other communication channels.
- Track interested, pending, follow-up and converted leads.
- Ensure every assigned lead receives timely attention and follow-up.

?. ??????? ?????????????? & ????? ???????
- Introduce and explain Namma QR's products, features and subscription plans.
- Conduct product demonstrations or coordinate and arrange demos with the relevant team.
- Understand customer requirements and recommend suitable solutions.
- Present solutions to businesses across different segments, including food,



hospitality, catering and events.
- Handle customer queries and communicate product benefits.
- Follow up with prospects after demonstrations and convert interested prospects into paying customers.
- Work towards assigned sales and revenue targets.

?. ???????? ?????????? & ??????????????
- Coordinate with customers during the initial onboarding process.
- Collect necessary business information, menus, product details, images and other required materials.
- Assist with basic account setup, data collection and implementation activities.
- Coordinate with the technical and support teams for advanced requirements.
- Monitor onboarding progress and ensure a smooth customer experience.

?. ???????? & ???????????? ????????
- Follow up with customers regarding pending payments and subscription confirmations.
- Maintain accurate payment and subscription records.
- Track subscription start dates, expiry dates and upcoming renewals.
- Proactively contact customers regarding subscription renewals.
- Maintain records of completed payments, pending payments and renewal statuses.

?. ???????? ???????????? ??????????
- Build and maintain strong relationships with customers across different business segments.
- Act as a primary point of contact for basic customer communication.
- Regularly check customer satisfaction and product usage.
- Coordinate with the support team to resolve customer concerns.
- Identify opportunities for upgrades, additional outlets, additional services and referrals.
- Maintain customer engagement to improve retention and reduce cancellations.

?. ??? ?????????? & ?????????
- Maintain updated lead, customer, demo, sales and follow-up records in the CRM.
- Record customer interactions, remarks and next follow-up dates.
- Update deal stages and sales closure details accurately.
- Maintain payment, subscription and renewal information.
- Share daily and weekly activity reports with management.




- Track sales performance, customer conversions, onboarding progress and renewals.

???????????? & ??????????????:
- 0–2 years of experience in sales, business development, customer relationship management or telecalling.
- Freshers with solid communication and convincing skills are welcome.
- Positive verbal communication skills in English and Tamil.
- Comfortable speaking with business owners, entrepreneurs and decision-makers.
- Basic knowledge of Google Sheets, MS Excel and CRM tools.
- Good organisational and time-management skills.
- Ability to manage multiple leads, follow-ups and customer accounts.
- Interest in technology products, SaaS solutions and business development.
- Willingness to learn about different industries and business models.

??? ??????:
- Business Development
- SaaS Sales
- Lead Management
- Customer Relationship Management (CRM)
- Sales Follow-up
- Product Demonstration
- Sales Conversion
- Customer Onboarding
- Account Management
- Payment & Renewal Tracking
- Communication & Negotiation
- Google Sheets / MS Excel
- Customer Retention

???? ?? ?????
- Opportunity to work with a growing SaaS and technology product company.
- Exposure to multiple industries, including FoodTech, hospitality and event technology.
- Hands-on experience in technology sales and customer success.
- Direct interaction with the founding team.
- Learning and professional growth opportunities.
- Performance-driven incentives and recognition.
- Opportunity to grow along with the company.

??? ?????? ??????

We are looking for someone who is proactive, organised, responsible and comfortable managing customers throughout their journey.

You should enjoy communicating with people, understanding business requirements, presenting solutions, following up consistently and building long-term professional relationships.

If you are interested in sales, technology and helping businesses grow, we would love to hear from you!

??? ?? ?????

Interested candidates can apply through LinkedIn Easy Apply or share their updated resume at:

?????: [email protected]

????? ???????: Application – Business Development Executive – Namma QR

????????: Chennai, Tamil Nadu

Join Namma QR and be part of building smarter digital solutions for businesses!

📌 Business Development Executive (Chennai)
🏢 Namma QR
📍 Chennai