Company Description AM2PM Support is a leading customer service outsourcing company that delivers reliable and cost-effective business process outsourcing solutions to global clients. The organization specializes in call answering and support services, live chat outsourcing and support, data entry and management, and general IT support and email management. AM2PM Support focuses on helping businesses streamline operations, improve customer satisfaction, and reduce operational costs through tailored service offerings.

Team members collaborate in a agile environment that values efficiency, quality, and client-centric service delivery.

Role Description The B2B Presales Executive role is a full-time remote position responsible for supporting the sales cycle and driving new business opportunities. Day-to-day activities include identifying and qualifying leads, conducting outreach to potential business clients, and understanding client requirements for outsourced customer service and support solutions. The role involves preparing and responding to RFPs, creating proposals and presentations, and collaborating with sales and operations teams to align solutions with client needs.

The B2B Presales Executive will also participate in product demonstrations, maintain accurate records in CRM tools,



and provide clear communication to internal stakeholders and prospects to ensure a smooth presales process.

Qualifications

- Candidates should possess strong Lead Generation via cold calling and Sales skills to identify, qualify, and nurture B2B opportunities.
- Candidates should possess excellent Communication skills to present solutions, handle client queries, and collaborate with internal teams.
- Candidates should possess experience with RFP processes, including proposal creation, documentation, and coordination with stakeholders.
- Candidates should possess solid Customer Service understanding to effectively position outsourcing solutions and address client needs.
- Relevant skills such as familiarity with CRM tools, basic data analysis, and proficiency in MS Office or similar productivity software are beneficial.
- Prior experience in B2B presales, business development, or customer service outsourcing is preferred.
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
- Ability to work independently in a remote environment, manage time effectively, and meet targets and deadlines.

📌 B presales Executive (India)
🏢 Am2pm Support
📍 India