Role Description

Resource Management Specialist / Resource Manager Role Summary The Resource Manager is responsible for workforce planning, resource allocation, utilization tracking, and demand fulfillment across projects and accounts. The role ensures optimal deployment of resources to meet business objectives while maximizing utilization and employee development opportunities.

Key Responsibilities Resource Planning &

- Allocation Manage end-to-end resource allocation across projects and accounts. Match available talent to project requirements based on skills, experience, location, and availability. Coordinate with delivery managers, project managers, and account teams to fulfill staffing demands. Maintain resource deployment plans and allocation forecasts.

Utilization Management

Monitor billable and non-billable utilization metrics. Identify bench resources and drive redeployment opportunities. Track resource availability, roll-offs, and upcoming staffing needs. Support utilization improvement initiatives and workforce optimization. Demand &
- Capacity Management Analyze current and future resource demands. Conduct capacity planning and supply-demand analysis. Provide visibility into skill shortages, hiring needs, and allocation risks. Collaborate with recruitment teams on hiring forecasts. Reporting &
- Analytics Prepare weekly and monthly reports on utilization, allocations, bench, and demand pipeline. Develop dashboards and resource management metrics.



Present insights and recommendations to leadership teams. Ensure accuracy of staffing and workforce data.

Stakeholder Management

Partner with delivery leaders, account managers, recruitment teams, HR, and business units. Facilitate resource review meetings and staffing discussions. Resolve allocation conflicts and staffing escalations.

Required Skills Workforce Planning &

- Resource Management Demand Forecasting &
- Capacity Planning Utilization Management Stakeholder Management Solid Analytical &
- Problem-Solving Skills Advanced Excel (Pivot Tables, Lookups, Dashboards) Power BI/Tableau Reporting Data Analysis and Reporting Preferred Tools Microsoft Excel Power BI ServiceNow Resource Management Qualifications Bachelor's degree in Business, Engineering, Human Resources, or related field. 4-5 years of experience in Resource Management, Workforce Planning, PMO, or Project Coordination.

Experience in IT Services, Global Delivery, Consulting, or Shared Services environments preferred. Key KPIs Resource Utilization % Demand Fulfillment Rate Bench Percentage Staffing Cycle Time Allocation Accuracy Forecast Accuracy Billable Headcount Growth Desired Competencies Excellent communication and negotiation skills Strong organizational abilities Attention to detail Data-driven decision making Ability to manage multiple stakeholders and priorities

Skills

Resource Management, Utilization Management, Microsoft Excel

📌 Associate III - Workforce Management (Hyderabad)
🏢 UST
📍 Hyderabad