Role Description

Role: - Lead ServiceNow TPRM Developer Experience: 9+ years Role Overview: We are looking for a highly skilled Lead ServiceNow TPRM Developer to design, build, and deliver complex configurations and customizations within the ServiceNow IRM/TPRM product suite. This role is deeply technical and involves development, scripting, integration, workflow automation, and data modeling to support enterprise-grade ThirdParty Risk Management capabilities.

Key Responsibilities 1. ServiceNow TPRM Design &

- Development Configure and customize TPRM vendor lifecycle flows, including intake, tiering, assessments, remediation, and periodic reviews.

Build and maintain: Risk scoring logic (inherent/residual risk) Assessment Designer templates and question sets Energetic questionnaires with conditional rules & branching logic Assessment workflows, triggered assessments, notifications, SLA policies Develop risk statements, risk registers, control libraries, and monitoring indicators (KPIs/KRIs).
- Scripting &
- Advanced Platform Development Develop custom logic using: Business Rules Script Includes Client Scripts UI Policies/Actions Data Policies Flow Designer + Script Steps** Build custom tables, relationships, ACLs, and data models for vendors, engagements, risks, controls, and evidence records. Optimize performance through script refactoring, index management, and platform tuning.
- Integrations &
- Data Exchange Develop integrations using IntegrationHub, REST/SOAP APIs, scripted REST services. Set up integrations with external cyber rating providers: BitSight SecurityScorecard RiskRecon Build automated data ingestion for vendor attributes, risk scores,



performance metrics, and s. Integrate with procurement systems (SAP/Ariba, Coupa), CLM systems, CMDB, and identity systems. Validate payloads, transform maps, import sets, scheduled jobs, and error-handling routines.
- Issue, Remediation &
- Evidence Workflows Build automated: Issue creation Remediation plan workflows Approval chains Evidence collection portals Audit log tracking Implement logic for escalations, risk exceptions, acceptance approvals, and review cycles.
- Reporting, Dashboards &
- Workspaces Build TPRM Workspace components and custom UI pages. Develop dashboards for vendor risk posture, remediation status, SLA tracking, and assessment metrics.

Implement Performance

Analytics indicators and scorecards to provide realtime insights. 6.

Platform

Governance &
- Delivery Support Assist in technical design documentation (HLD/LLD). Review requirements, convert them into technical stories, and ensure accurate estimates. Support SIT/UAT, troubleshoot defects, and ensure production-ready deployment. Collaborate with architects, PMs, platform owners, and business stakeholders.

Skills &

Qualifications Strong handson expertise with ServiceNow IRM/TPRM, including vendor intake, segmentation, inherent/residual scoring, assessment designer,



issue/remediation workflows, and dashboards.

Advanced ServiceNow development experience: Business Rules, Script Includes, Client Scripts, Flow Designer, UI Policies, Data Policies, ACLs, and Scoped Apps. Deep understanding of REST/SOAP APIs, IntegrationHub, scripted REST APIs, transform maps, import sets, and data flows.

Experience integrating ServiceNow with external cyber risk providers (BitSight, SecurityScorecard, RiskRecon) and procurement/CLM systems. Solid knowledge of risk models, due diligence, continuous monitoring, KRIs/KPIs, controls, and audit practices. Ability to translate functional requirements into scalable technical designs and high-performance workflows.

Excellent problem-solving skills, debugging capability, and ability to work in a fast-paced environment. Strong communication and cross-functional collaboration skills (working with PM, architect, QA, procurement, infosec, legal, risk teams). High attention to detail with strong documentation capabilities (HLD/LLD, data mapping, test scripts, SOPs).

Education Qualifications and Certifications Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field. ServiceNow Certified System Administrator (CSA) ServiceNow IRM Implementation Specialist ServiceNow Application Developer (CAD) ITIL Foundation certification (preferred) Additional risk/security certifications (ISO 27001, NIST, SOC2 knowledge) considered a plus

Skills

Coupa, Business Rules, ServiceNow, Access Control Lists, ITIL, REST, SAP Ariba, ServiceNow Performance Analytics

📌 Architect I - Enterprise Solutions (Bengaluru)
🏢 UST
📍 Bengaluru