Company Description Lexicon MILE Department of Hotel Management & Catering Technology, formerly Lexicon IHM, is part of The Lexicon Group of Institutes, an established education hub in Pune, India since 2006. Founded by academic visionary Shri S. D.

Sharma, the group delivers high-quality education across pre-schools, high schools, special schools, and postgraduate management programs. Lexicon is widely recognized for academic excellence, innovative curriculum design, and robust value-based education. The Department of Hotel Management & Catering Technology follows an industry-driven curriculum designed to create “Day Zero Professionals” who are ready for immediate employment.

With its first intake scheduled in June 2022, the department aims to prepare learners to succeed in the hospitality and catering sectors from day one.

Role Description The Admissions Counselor is a full-time, on-site role based in the Pune District, responsible for guiding prospective learners and their families through the admissions process for programs in Hotel Management & Catering Technology. Day-to-day activities include responding to inquiries, conducting campus visits and information sessions, and explaining program offerings, eligibility criteria, and career outcomes. The role involves maintaining accurate applicant records, supporting application review and documentation, and coordinating with academic and administrative teams to ensure a smooth onboarding experience.

The Admissions





Counselor will also participate in outreach activities, such as school visits, education fairs, and corporate interactions, to promote the department’s programs. This position requires consistent follow-up with prospective learners, providing clear information and a supportive experience from first contact through enrollment.

Qualifications

- Candidates should possess strong interpersonal communication and general communication skills to engage effectively with prospective learners, families, and internal stakeholders.
- Candidates should possess customer service skills to provide timely, respectful, and accurate support throughout the inquiry and admission process.
- Candidates should possess sales-related skills, including lead follow-up, persuasive presentation of program benefits, and conversion-focused counseling.
- Candidates should possess education-related skills, such as understanding academic programs, admission criteria, and learner support services.
- Bachelor’s degree in any discipline; a background in hospitality, management, or education is an advantage.
- Ability to work on-site in Pune District, manage multiple inquiries simultaneously, and maintain detailed records in CRM or admission systems.
- Strong organizational and time-management abilities, with proficiency in basic computer applications and online communication tools.
- Prior experience in admissions, counseling, hospitality education, or related domains is preferred but not mandatory.

📌 Admissions Counselor (Maharashtra)
🏢 Lexicon MILE Department of Hotel Management u0026 Catering Technology Formerly Lexicon IHM
📍 Maharashtra