Project Role : Custom Software Engineer

Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.

Must have skills : Cloud Contact Center Implementation

Valuable to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Custom Software Engineer, a typical day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working with contemporary development frameworks and following agile methodologies to ensure the delivery of scalable and efficient solutions that meet unique business requirements. Collaboration with team members and adapting to evolving project needs are integral parts of the daily workflow, fostering continuous improvement and innovation in software development.

Roles & Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.




Collaborate with cross-functional teams to understand project requirements and deliver effective software solutions.
Maintain and update documentation related to software design and implementation to support knowledge sharing.
Assist junior team members by providing guidance and support to enhance their technical skills and project understanding.

Professional & Technical Skills:
Must To Have Skills: Proficiency in Cloud Contact Center Implementation.
Experience with cloud-based platforms and integration techniques relevant to contact center environments.
Robust problem-solving skills with the ability to troubleshoot and optimize software components.
Familiarity with agile software development practices and continuous integration/continuous deployment pipelines.
Ability to work with APIs and middleware to enable seamless communication between systems.
Valuable understanding of software architecture principles and scalable system design.

Additional Information:
The candidate should have minimum 3 years of experience in Cloud Contact Center Implementation.
This position is based at our Pune office.
A 15 years full time education is required.

📌 Custom Software Engineer Pune
🏢 Accenture
📍 Pune