Lead strategic client relationships drive retention and act as the primary point of contact while shaping long-term business and media strategies.
Job Description:
Strategic Client Relationship & Retention: Serve as the strategic business lead and the primary POC for your brands; lead Quarterly Business Reviews (QBRs) Monthly Business Reviews (MBRs) and annual strategy roadmaps.
Media Planning & Integrated Strategy: Conceptualize and deploy full-funnel digital campaigns across performance (lead gen conversions ROI) and brand building using planning and research tools (e.g. GWI CCS Similarweb TAM).
Revenue Growth Upselling & Pitching: Expand account revenue through organic upselling cross-selling media/creative services and collaborating on high-stakes current business pitches.
Cross-Functional Orchestration: Coordinate with internal media performance creative analytics and tech teams to ensure on-time delivery of SOWs campaign milestones and media SLAs.
Account Commercials & Governance: Oversee financial health contract renewals scope definitions (SOWs) invoicing and fee negotiations.
Team Leadership & Mentorship: Supervise account managers and planners refine reporting standards and foster talent development