Coordinate with the sales team to collect complete customer orders, product specifications, measurements, and approved requirements.
Act as the primary point of contact for customers after order confirmation, providing regular updates on order status and timelines.
Coordinate with the production team to track order progress, follow up on pending work, and ensure timely completion.
Manage delivery and installation schedules by coordinating with customers and the concerned internal teams.
Handle customer queries, complaints, damages, and service requests, ensuring timely resolution.
Follow up on pending customer approvals, modifications, production updates, and post-delivery requirements.
Maintain accurate order tracking sheets, customer records, complaint logs, and delivery/installation updates.
Ensure smooth communication between sales, production, and customers to achieve timely order fulfilment and customer satisfaction.

Pay: ₹15,000.00 - ₹25,000.00 per month

Perks
Cell phone reimbursement

Work Location: In person

📌 Aftersales Coordinator Sarjapura
🏢 Brandsure
📍 Sarjapura