Job Responsibilities:
Handle customer conversations through chat and voice calls.
Communicate with US customers in a professional and friendly manner.
Make cold calls to potential customers and explain our services clearly.
Understand customer requirements and provide suitable assistance.
Identify and solve basic customer issues or coordinate with the senior team member when required.
Maintain proper communication and follow up with customers when needed.
Work closely with the senior team member and other team members to achieve daily goals.
Support the team in a quick-paced startup work environment.
Maintain a positive and professional attitude while dealing with customers.

Requirements:
Valuable English communication skills, both verbal and written.
Valuable customer handling and problem-solving skills.
Comfortable with both voice calls and chat support.
Willingness to work night shifts regularly.
Freshers and candidates can apply.
Enthusiastic, responsible and willing to learn.
Ability to work as part of a team and support coworkers.
Basic computer knowledge is required

📌 Customer Support Executive Kochi
🏢 Paywint
📍 Kochi