Assistant Operations ManagerCompany: Offenso Hackers Academy

Location: Kochi

Experience: 3–5 Years

Industry: Education Technology (EdTech)

Job SummaryOffenso Hackers Academy is looking for an experienced and result-oriented Assistant Operations Manager to support and oversee day-to-day operational activities across branches. The ideal candidate should have 3–5 years of experience in EdTech operations, with solid coordination, team management, problem-solving, and operational planning skills.

Key Responsibilities
Assist the Operations Manager in managing and monitoring daily operations across branches.
Coordinate with branch managers, academic teams, placement teams, HR, and other departments to ensure smooth operations.
Monitor branch performance, operational efficiency, and team productivity.
Ensure proper implementation of company policies, SOPs, and operational procedures across branches.
Track daily, weekly, and monthly operational reports and ensure timely reporting.
Identify operational challenges and take necessary steps to resolve them.
Support student-related operations, including batch coordination, academic schedules, and student experience.
Monitor staff attendance,



task completion, and operational discipline in coordination with HR and branch teams.
Coordinate with management to implement operational improvements and new initiatives.
Handle additional responsibilities assigned by management to ensure effective business operations.

Requirements
3–5 years of experience in EdTech operations or a similar operational management role.
Strong understanding of educational institution operations and branch management.
Excellent communication, leadership, and team coordination skills.
Ability to manage multiple responsibilities and handle operational challenges.
Good reporting, documentation, and analytical skills.
Proficiency in MS Office and Google Workspace.
Must be a Keralite with good knowledge of the Kerala education and employment landscape.
Willingness to travel across branches in Kerala as required.

Preferred CandidateA proactive skilled with hands-on experience in managing EdTech operations, coordinating multiple departments, and ensuring smooth day-to-day business activities.
Job Type: Full time

📌 Assistant Operation Manager Kochi
🏢 Offenso Hackers Academy
📍 Kochi